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Terms & Conditions
These terms set out the agreement between you and Super Assignment Help when you request a quote, place an order or use this website. We have written them in plain English. Please read them before ordering, especially the section on academic integrity.
Last updated 7 min read
Every order starts with a fixed quote, and nothing is charged until you accept it. Once you do, a subject expert writes the work from scratch for your brief, and we deliver it with a similarity report on or before the agreed deadline. If the work misses your original instructions, you can ask for free revisions within 14 days of delivery.
The work we deliver is model material for guidance and reference, and you remain responsible for how you use it under your institution's rules. Nothing in these terms affects the rights you have as a consumer under the law.
01About these terms
These terms apply to every quote, order and use of the website www.superassignmenthelp.com operated by Super Assignment Help ("we", "us", "our"), of St Helena Rd, London, United Kingdom. By placing an order you confirm that you accept them. If you do not agree, please do not place an order.
These terms work alongside our Privacy Policy, which explains how we handle your information, and our Refund Policy, which explains cancellations and refunds. You must be at least 16 years old to place an order.
02Our services
We provide academic support services, including model answers and custom-written reference material, proofreading and editing, feedback on drafts, research guidance, programming help, tutoring and exam preparation. Each piece of work is prepared by an expert in the relevant subject.
The free resources on our website, such as blog guides, answered questions and samples, are general information for learning. They are not tailored advice for your specific assessment and should not be copied into your own work.
03Academic integrity and how you may use our work
Our work is intended to help you understand a topic, see how a strong answer can be structured and argued, and improve your own writing. It is the same category of support as a private tutor or a model answer from a textbook.
- You are responsible for knowing and following your institution's academic integrity rules and the conditions of each assessment.
- You should use delivered work as a reference and source of guidance, and cite it where your institution requires you to acknowledge sources.
- We will not log in to any university system, learning platform or exam portal on your behalf, and you must never send us login details.
- We may decline, or stop working on, any request that we reasonably believe would breach the law or these terms.
04Quotes and orders
- When you send a request, we review the brief and send you a fixed quote setting out the price, the scope and the delivery deadline.
- A quote is valid for 7 days unless it says otherwise, because expert availability and deadlines change.
- A contract between us is formed when you accept the quote and your payment is received. We then confirm your order in writing.
- The price is based on the information you give us. Please make sure the brief, word count, level, referencing style and deadline are complete and accurate.
- If you change the scope after ordering, for example by increasing the word count or adding new instructions, we will quote for the change before doing the extra work.
05Payment
Prices are shown in the currency stated on your quote and include any applicable taxes unless stated otherwise. Payment is taken through a secure third-party payment provider, and we never see or store your full card details.
For larger projects such as dissertations, we may agree staged payments linked to chapters or milestones. In that case work on each stage begins once the payment for that stage is received.
If you believe a payment has been taken in error, please contact us before raising a dispute with your bank so we can resolve it quickly.
06Deadlines and delivery
We deliver your work by email or your chosen channel on or before the deadline in your order confirmation. We aim to deliver ahead of the deadline so that you have time to review it.
- If we need further information from you to continue, the deadline may be extended by the time it takes you to reply.
- If we expect to miss a deadline for any reason, we will tell you as soon as we know and offer options, including a refund in line with our Refund Policy.
- We are not responsible for delays caused by events outside our reasonable control, such as major internet outages or natural disasters, but we will do everything we reasonably can to limit the impact.
07Revisions
If delivered work does not meet the instructions in your original brief, you can request free revisions within 14 days of delivery. Tell us specifically what does not match the brief and we will rework it until it does, at no extra charge.
Requests that add new instructions, change the question, or follow feedback that goes beyond the original brief are new work, and we will quote for them before starting. Revision requests made more than 14 days after delivery may be charged, although your statutory rights still apply.
08Quality and originality
- Every order is written from scratch for your brief and is never resold or reused.
- Work is checked before delivery, and a similarity report is included with written orders.
- We do not deliver AI-generated text as expert work.
- We perform our services with reasonable care and skill, as the Consumer Rights Act 2015 requires.
Marks and grades are awarded by your institution using its own criteria, which are outside our control. For that reason we cannot guarantee a particular grade or outcome, although we work to your rubric and marking criteria to give you the best possible foundation.
09Ownership of work
Once you have paid in full, you may use the delivered work for your own personal study and reference. We will not publish, resell or share your delivered work with anyone else. Materials you send us remain yours, and you confirm you have the right to share them with us.
Everything on our website, including text, guides, samples, graphics and the site design, belongs to us or our licensors. You may read and print it for personal, non-commercial use, but you may not copy, republish or sell it without our written permission.
10Confidentiality
We treat your identity, your order and your materials as confidential. Experts work under confidentiality agreements and do not receive your contact details. We never tell your institution or anyone else that you have used our services, unless the law requires us to. Our Privacy Policy has the full detail.
11Your responsibilities
- Give us accurate and complete information, and reply to questions about your order promptly.
- Only send materials you have the right to share, and anonymise personal information about other people.
- Treat our staff and experts with respect. We may end an order if communication becomes abusive.
- Do not use the website to break the law, attempt to gain unauthorised access, or disrupt the service.
12Cancellation and refunds
You can cancel an order and may be entitled to a full or partial refund depending on how far the work has progressed. Your legal right to cancel, and how refunds are calculated, are explained in our Refund Policy, which forms part of these terms.
13Our liability
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. Our total liability for any order is limited to the amount you paid for that order.
We are not liable for losses that were not foreseeable, for any academic or disciplinary consequence of how you use the work, or for loss of opportunity or earnings. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under law, and nothing affects your statutory rights as a consumer.
14Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published when you accepted your quote. The date at the top of this page shows when they were last revised.
15Governing law and disputes
If you have a concern, please contact us first. Most issues are resolved quickly and informally.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts. If you live outside the United Kingdom, you keep the benefit of any mandatory consumer protections that apply in your country.
16Contact us
Questions about these terms or an order can go to any of the channels below. We are available 24/7.
- Email: info@superassignmenthelp.com
- Phone: +61 485 834 349
- WhatsApp: +61 480 012 570
- Post: Super Assignment Help, St Helena Rd, London, United Kingdom